FAQs

We do not accommodate walk-in clients for bridal because we want you to experience the best of our service and that happens when the consultant can prepare for your appointment before you come in based on the conversation we have with you over the phone or email when booking an appointment.

A bridal appointment with us usually runs for 45-60 minutes. This allows the consultant to really listen to what the bride looking for and help you pick the dresses for you to try on based on your vision. We have found that 45-60 minutes is a good amount of time for us to provide the ultimate Sharleez Bridal experience to our bridal clients to choose their dream dress.

We always recommend doing some homework on your own about the kind of silhouette or style you envision yourself in and bring any inspiration you find to the bridal appointment with you. This allows the consultant to really understand your vision.

If you do not know what your vision is – that is completely fine as well. Our expert stylists will help you find the silhouette and style that works the best as the consultation progresses.

We recommend our bridal clients to wear a strapless bra and nude undergarments for the bridal trial. If you have your shoes picked out, feel free to bring them along as well.

It takes up to 20 weeks (5-6 months) for us to produce a new bridal gown. We also recommend keeping a minimum of 3-4 weeks for alterations once the gown comes in. So we recommend getting your dress a year in advance to a minimum of 8 months for a smooth, comfortable and stress free bridal shopping experience. However, if you have a tight timeline, depends on the design you choose, we are able to accommodate a rush order for you less as 6-8 weeks.

We order the size closest to you but with most bridal gowns, you might be needing alterations for a more tailored fit.

We do offer in house alterations and welcome all of our clients to use our services. However, the price of the gown does not include the alteration charges. Our prices are very competitive compared to the industry pricing.

The price range of our bridal gowns starts from $1500 to $5000. On an average, our bridal gowns range from $1800 to $3500.

Yes, we do have a wide selection for both Mother of the Bride/Groom, Formal Wear and bridesmaids dresses as well. The average price range for Mother of the Bride/Groom dresses is $400 to $700. For our formal collection, I would say it ranges from $300 to $600. And for our bridesmaids’ collection, it ranges from $200 to $300.

“We offer a wide selection of Bridal, Mother of The Bride, and Formal dresses. You are always welcome to get something off the rack and have it altered to fit you. However, we always take new orders as well. We allow our clients to customize colours among many other changes.

New orders of Mother of the Bride/Groom and formal/bridesmaid gowns can take up to 10 – 12 weeks to arrive. Bridals take up to 12 – 20 weeks. However, we are able to process a rush order and get orders in 6- 8 weeks depends on the design you choose.

Yes, we do sell flower girl dresses but it has to be new/customized order. We have few samples at the store, so you can come and look at. But you are very welcome to come in and get a customized order done! Please allow 6-8 weeks for customized flower girl dresses.

“Yes, we do carry a wide variety of accessories including earrings, brooches, tiaras, necklaces, bracelets, belts! We also have a collection of Swarovski accessories that you can customize in terms of colours. We change the plating to silver or gold, as you wish. This requires 6-8 weeks. We do not sell shoes anymore”.

Yes, there is a lot of space for on-site parking available at Sharleez Bridal. It is free.

To protect our beautiful white gowns from accidental stains, food and drinks are not allowed in our bridal boutique. You may leave your drinks and food items in the reception area.

To ensure that our beautiful gowns and store are always in pristine condition, outdoor shoes are not allowed into the store. However, we provide all our clients with comfortable flip-flops or slippers to wear.

Yes, our store is accessible for all!

We love babies but to protect our beautiful dresses, their strollers are not allowed into our store and are to be left in the reception area.